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Workplace Violence Toolkit

Policies & Resources - Incident Prevention, Response and Reporting

This section covers measures to prevent and respond to incidents of workplace violence, along with measures to support reporting these incidents.


Nova Scotia Department of Health and Wellness

Challenging Behaviour: Program Manual

The Challenging Behaviour Program enhances capacity in the provision of care to older adults experiencing cognitive impairment and associated responsive behaviors.

Nova Scotia Health + Community Services Safety Association

Emergency Preparedness: Code White

Code White refers to a trained team response to a threat that is a behavioural emergency. A Code White indicates the level of intensity has increased and there is imminent risk of harm to self or others. In the event that a Code White is initiated at the facility, all staff will follow the area-specific procedures. These procedures are a supplement to an organization-specific Code White procedure.

Centre for Addiction and Mental Health (Ontario)

Code White – Psychiatric Emergency

This policy articulates CAMH’s response to psychiatric emergency. Procedures for Code White, Code White Caution, Clinical Assist and debriefing are included. Guidelines for satellite clinics are appended.

Workplace Violence Prevention in Health Care Leadership Table (Ontario)

Triggers and Care Planning in Workplace Violence Prevention

This resource has been developed to enhance and advance knowledge, skills and culture in the area of triggers and care planning, in the service of reducing violence and safety risks in health care settings.

Prairie Mountain Health (Manitoba)

Workplace Violence Prevention Program Reference Page

The Prairie Mountain Health regional health authority workplace violence prevention program.

Health Association of BC; WorkSafe BC; Occupational Health and Safety Agency for Healthcare in BC

Guidelines: Code White Response

The following information is intended to be used as guidelines for the Code White Team response to violent, aggressive behaviour. The focus of the Code White Team response is to de-escalate a threatening situation before an individual(s) is injured or property is damaged.

Occupational Health and Safety Agency for Healthcare in BC

Prevention & Management of Aggressive Behaviour

A guide produced by the Occupational Health and Safety Agency for Healthcare in BC to accompany a presentation on the Prevention & Management of Aggressive Behaviour.