A presentation (September 10, 2015) to the Australian Nurses and Midwives Conference on the experience of dealing with violence at the Toronto East General Hospital (now Michael Garron) by the Ontario Nurses’ Association.
Toronto East General Hospital Report (May 11, 2018). A report overviewing Michael Garron Hospital’s journey since 2008 to improve the mental health and wellness of their staff and ultimately their path as an industry leader in the eyes of the Mental Health Commission of Canada.
Public Services Health and Safety Association News Release. Michael Garron Hospital and the Ontario Nurses’ Association have partnered to further their mission of leadership in quality and value in stemming work-related aggression and violence and creating a culture of safety and respect.
In June 2017 Michael Garron Hospital implemented the Daily Safety Check to increase leadership engagement and improve situational awareness of safety risks. The Safety Check consists of a daily teleconference lasting 10 minutes that is held with senior hospital leaders who report safety concerns from frontline care providers.
This article (in Healthcare Quarterly, 2015) outlines the journey of Toronto East General Hospital as it became a champion of workplace violence prevention (WVP) in the health care industry. Significant improvements in staff engagement, a reduction in the frequency and severity of incidents, and a positive shift in the culture around WVP have all been demonstrated.
Ontario Nurses’ Association (ONA) video, outlining the process of change at the Toronto East General Hospital (Michael Garron Hospital).