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Workplace Violence Toolkit

2018 Research

The following is a list of academic research on health care workplace violence, published in 2018.


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International Labour Conference: Ending violence and harassment in the world of work

The International Labour Office prepared a preliminary report setting out the law and practice, together with the responses to a questionnaire for the 107th Session of the International Labour Conference item on “Violence against women and men in the world of work.”

Ending violence and harassment in the world of work. March 2018. Conference Paper

Communication skills training in the management of patient aggression and violence in health care

This paper aims to review the research evidence from existing communication skills training programmes that are exclusively or partly focused on the reduction of aggression perpetrated by patients. The findings show that communication skills training improve the confidence of staff in dealing with aggression.

Baby, Maria. Gale, Christopher. Swain, Nicola. Communication skills training in the management of patient aggression and violence in health care. Aggression and Violent Behaviour. Vol. 39. March 2018. Scholars Portal Journals

Physical and verbal violence against health care workers

Incidence of violence in the U.S. and recommendations from the Joint Commission.

The Joint Commission. Physical and verbal violence against health care workers. April 2018. Sentinel Event

The reporting and consequences of workplace violence in six Ontario Hospitals

This presentation explores the incidences, impacts, and reporting of violent events at six different hospitals and explores the data relationships involved in reporting.

Institute for Work & Health. The reporting and consequences of workplace violence in six Ontario Hospitals. May 2018. Presentation

Promoting positive culture change in nursing faculties: Getting to maybe through liberating structures

The purpose of this article is to describe the process that a School of Nursing engaged in using complexity science and liberating structures to shift a perceived unhealthy organizational culture to a healthier one.

Mallette, Claire and Rykert, Liz. Promoting positive culture change in nursing faculties: Getting to maybe through liberating structures. Journal of Professional Nursing. Vol. 34 (3). May 2018. PubMed

The Staff Observation Aggression Scale – Revised (SOAS-R) – adjustment and validation for emergency primary health care

This article aims to adjust a pre-existing form for reporting aggressive incidents in a psychiatric inpatient setting to the emergency primary health care settings.

Morken, Tone, et al. The Staff Observation Aggression Scale – Revised (SOAS-R) – adjustment and validation for emergency primary health care. BMC Health Services Research. Vol. 18. May 2018. Biomed central

Post-incident Support for Healthcare Workers Experiencing Occupational Violence and Aggression

The purpose of this article is to investigate the relative contributions of workplace type, occupational violence and aggression (OVA) strategies and interventions along with perceptions of the occupational health and safety (OHS) environment on the likelihood of receiving postincident support following the experience of OVA.

Shea, Tracey, et al. Post-incident Support for Healthcare Workers Experiencing Occupational Violence and Aggression. Journal of Nursing Scholarship. Vol. 50(4). July 2018. Scholars Portal Journal

The Relationship Between Experiences of Lateral Violence and Career Choice Satisfaction Among Nursing Students

This article explores associate degree nursing students’ experiences with lateral violence and its impact on career choice satisfaction. Lateral violence has been linked to decreased professional identity, increased errors, and poor self-esteem, leading to a negative culture and attrition.

Furst, Cari. The Relationship Between Experiences of Lateral Violence and Career Choice Satisfaction Among Nursing Students. Nursing Education Perspectives. Vol. 39(4). July-August 2018. Lippincott Williams & Wilkins

Organizational Determinants of Workplace Violence Against Hospital Workers

A questionnaire survey was conducted in 2013 among employees in a Midwestern hospital system (n = 446 respondents) to identify organizational factors contributing to workplace violence in hospitals.

Arnetz, Judith. Organizational Determinants of Workplace Violence Against Hospital Workers. Journal of Occupational and Environmental Medicine. Vol. 60 (8). August 2018. JOEM Website

The effect of a workplace violence training program for generalist nurses in the acute hospital setting: A quasi-experimental study

This article aims to examine the effects of a workplace violence training program in relation to risk assessment and management practices, de-escalation skills, breakaway techniques, and confidence levels, within an acute hospital setting.

Lamont, Scott, Brunero, Scott. The effect of a workplace violence training program for generalist nurses in the acute hospital setting: A quasi-experimental study. Nurse Education Today. Vol. 68. September 2018. ScienceDirect

Make It Our Business

Make It Our Business provides information and education to help employers and other workplace stakeholders to meet their obligations under the Ontario Occupational Health and Safety Act. According to the Act, employers must prevent and respond to domestic violence in the workplace.

Centre for Research & Education on Violence Against Women & Children. Make It Our Business. 2018. Website