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Workplace Violence Toolkit

Policies & Resources - Post-Incident Support

This section covers relevant research on critical incidence debriefing and supports available to health care workers.


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Guidelines for Critical Incident Stress Management

American Association of Nurse Anesthetists. Guidelines for Critical Incident Stress Management

These guidelines are a resource for health care organizations, patients, families and caregivers to develop and integrate into facility policy and ongoing education programs to support essential dialogue during and, more importantly, for as long as necessary, after a critical adverse event.

Critical Incident Stress Debriefing from a Traumatic Event

Joseph Davis. Critical Incident Stress Debriefing from a Traumatic Event. Psychology Today, February 2013

In the aftermath of any critical incident, psychological reactions are quite common and are quite predictable. Critical Incident Stress Debriefing or CISD and the management of traumatic reactions by survivors can be a valuable tool following a life-threatening event.

Critical Incident Stress Debriefing after Adverse Patient Safety Events

Reema Harrison and Albert Wu. Critical Incident Stress Debriefing after Adverse Patient Safety Events. The American Journal of Managed Care, Vol. 23 (5), May 2017

This article explores the potential value of providing CISD for health professionals involved in patient safety-related AEs and discuss the instances in which this could be routinely implemented.

Critical Incident Stress Debriefing for Health Care Workers

Pamela Lane. Critical Incident Stress Debriefing for Health Care Workers. Omega – Journal of Death and Dying, Vol. 28 (4), June 1994

Critical incident may be defined as a life-threatening crisis that requires rescue or emergency care. These incidents evoke strong emotional responses from health care workers.This article examines the development of CISD and explores its implementation at St. Joseph’s Hospital and Medical Center/Barrow Neurological Institute in Phoenix.

Management of Workplace Violence Victims

Jon Richards. Management of Workplace Violence Victims. World Health Organization (International), International Labour Office, International Council of Nurses, Public Services International. 2003 report

This study aims to summarize information, research and practice relating to the management of workplace violence victims under a set outline. The objectives are to confirm the importance of victim management to minimize the consequences of workplace violence in the health sector.